ORACLE

Cloud Analyst, Austin, TX, February 2020- December 2021

·  Led full implementation activities for Oracle Human Capital Management modules for multiple Fortune 500 companies (served as an Oracle Recruiting Cloud lead for the largest project in Oracle HCM history).

·  Controlled security for all demonstration testing environments for North America Applications Consulting.

·  Created a Jira user guide for Oracle employees and helped coach employees on the tool.

·  Served as Communications Coordinator for the Delivery Excellence Community of Practice.

Marketing Cloud Business Development Consultant, Austin, TX, June 2019- February 2020

·  Optimized and enhanced client install footprint in Oracle Marketing Cloud through both B2B and B2C solutions.

·  Developed relationships and drove product expansion with Oracle Marketing Cloud customers from over 30 enterprise companies, such as 7-Eleven and Macy’s.

·  Averaged 187% of sales targets from FY19- FY20.

·  Managed customer experience data from a variety of sources to discover pricing strategies and market trends.

·  Organized pipeline and territory data on customized spreadsheets and dashboards.

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